Your First Step: What to Expect When You Come to RiverValley
Taking the first step to seek mental health care takes courage, and knowing what to expect can help ease your concerns. At RiverValley Behavioral Health, we strive to make your first visit as comfortable and welcoming as possible, from scheduling through your initial assessment.
When you call to schedule, our staff will gather basic information and answer your questions. We’ll let you know what to bring, including your insurance card, a list of current medications, and any relevant medical records. You can also complete paperwork ahead of time through our online forms.
Your first appointment begins with an intake assessment. Your clinician will ask about your current concerns, mental health history, medical history, and life circumstances. This helps us understand your unique situation and develop an appropriate treatment plan. You’re encouraged to be open and honest, but you can share at your own pace.
After the assessment, your clinician will discuss initial impressions and recommendations. Together, you’ll set treatment goals and talk about which services might be most helpful. This collaborative approach ensures your plan reflects your priorities.
You may meet with different providers depending on your needs. If medication might be helpful, you’ll see one of our psychiatric providers. If therapy is recommended, you’ll be matched with a therapist whose expertise fits your concerns. Many people benefit from a combination of services.
Throughout your care, we’re committed to treating you with dignity and respect. If you ever have questions or concerns about your treatment, we encourage you to speak up.
Ready to start your mental health journey? Call us at (270) 689-6879 or contact us online to schedule an appointment. Walk-ins are also welcome at any of our locations.
Mental Health Services
Medication Management
Finding the right medication is a crucial part of your mental health journey. Our psychiatrists and psychiatric nurse practitioners provide thorough evaluations and ongoing medication management to help you achieve optimal wellness.
Therapeutic Community Support
TCSS brings mental health support directly to your home, workplace, or community. Our professionals help you build coping skills, manage stress, and overcome real-world challenges in the environments where they actually happen.
Assertive Community Treatment
Our ACT team provides intensive, wrap-around support for adults with serious mental illness. A multidisciplinary team delivers services wherever you are — at home, work, or in the community — with 24/7 crisis availability.
Case Management
Your case manager serves as your advocate and guide, helping you access healthcare, housing, employment services, and other community resources while coordinating care across all your providers.
Peer Support
Connect with trained professionals who have their own lived experience with mental health recovery. Peer specialists walk alongside you, offering genuine understanding, practical guidance, and proof that recovery is possible.
Therapeutic Rehabilitation
Our structured day program helps adults with serious mental illness build daily living skills, social connections, and confidence. TRP combines skill-building groups, therapeutic activities, and a supportive community setting.
Recovery Care Coordination
For those who have achieved some stability, Recovery Care Coordination provides consistent support to maintain your progress. Your coordinator helps you stay connected to resources and navigate life transitions.
Outpatient Mental Health
Receive professional therapy and counseling while maintaining your daily life. We offer individual, group, and family therapy using evidence-based approaches like CBT and DBT, with telehealth options available.
Outpatient Physician’s Clinic
Our outpatient psychiatric clinic provides comprehensive evaluations and medication management delivered by experienced psychiatrists and psychiatric nurse practitioners for a wide range of mental health conditions.
Intensive In Home Therapy
IIH brings comprehensive therapy directly to families in their home. Designed for children and adolescents who need more than traditional outpatient care, our therapists strengthen the entire family system with multiple sessions per week.
