Crisis Resources and Emergency Contacts
When help is needed, knowing where to turn can make all the difference. This page provides essential crisis contacts, support resources, and helpful information for individuals in crisis, their families, and community members who want to be prepared.
At RiverValley Behavioral Health, we understand that mental health is just as important as physical health. Our team of compassionate professionals delivers evidence-based treatments to help you build resilience, develop coping skills, and find your path to wellness.
IMMEDIATE CRISIS SUPPORT
Call or text 988 for the Suicide and Crisis Lifeline (available 24/7, free, confidential). Reach RiverValley’s crisis team directly at (800) 433-7291. TDD line for deaf or hard-of-hearing: (800) 769-4920. Chat online at 988lifeline.org. For medical emergencies, always call 911.
SPECIALIZED CRISIS LINES
Veterans Crisis Line: press 1 after calling 988. Spanish language support: press 2 after calling 988. LGBTQ+ youth: The Trevor Project at 1-866-488-7386 or text START to 678-678. SAMHSA National Helpline: 1-800-662-4357 (free referrals 24/7).
CRISIS RECOGNITION
Warning signs of a mental health crisis include talking about wanting to die or self-harm, expressing hopelessness, withdrawing from activities and relationships, dramatic mood changes, increased substance use, giving away possessions, and feeling like a burden. If you notice these signs in someone, take them seriously and reach out for help.
SUPPORTING SOMEONE IN CRISIS
Stay calm and listen without judgment. Take any mention of self-harm seriously. Remove access to potential means of harm when possible. Stay with the person until professional help arrives. Call 988 or (800) 433-7291 for guidance on how to help.
LOCAL SERVICES
RiverValley provides The Phoenix Center (residential crisis stabilization), Mobile Crisis Team (in-home/community response), and IDD Crisis Services. CredibleMind, available through our website, offers free mental health and wellness resources.
Take the first step toward recovery today. Call us at (270) 689-6879 or contact us online to schedule an appointment. Walk-ins are also welcome at any of our locations.
Crisis Support Services
Crisis Information Line
Free, confidential 24/7 crisis support from trained counselors. Certified 988 Lifeline center providing immediate help, safety planning, and connection to services across Western Kentucky.
The Phoenix Center
Voluntary, short-term residential crisis care for adults. Our 8-bed program in Owensboro provides 24/7 clinical support, psychiatric care, and comprehensive discharge planning in a supportive environment.
IDD Crisis Services
Specialized crisis intervention for individuals with intellectual and developmental disabilities. Our trained team provides adapted support, behavioral planning, and care coordination for individuals and caregivers.
Mobile Crisis Team
Professional crisis intervention that comes to you. Available 24/7 across our seven-county service area, the Mobile Crisis Team provides assessment, de-escalation, safety planning, and care coordination wherever you need help.
