Accessibility Statement
RiverValley Behavioral Health is committed to ensuring that our website is accessible to all visitors, including people with disabilities. We believe that every person deserves equal access to information about behavioral health services, and we work continuously to improve the usability and accessibility of our digital experience.
Our Commitment
RiverValley Behavioral Health strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We are committed to meeting or exceeding these standards across our website and continue to invest in regular accessibility reviews, testing, and improvements to ensure our digital content serves all members of our community.
Accessibility Features
Our website incorporates the following accessibility features to support a positive experience for all users:
- Semantic HTML structure with proper heading hierarchy to support screen readers and assistive technologies.
- Alternative text descriptions for meaningful images throughout the site.
- Sufficient color contrast ratios between text and background elements to ensure readability.
- Keyboard-navigable menus, forms, and interactive elements for users who do not rely on a mouse.
- Descriptive link text that clearly communicates the destination or purpose of each link.
- Consistent and predictable navigation across all pages.
- Forms with properly associated labels, clear instructions, and meaningful error messages.
- A responsive design that adapts to various screen sizes, devices, and zoom levels.
Ongoing Efforts
Accessibility is not a one-time project — it is an ongoing commitment. We regularly review our website through a combination of automated testing tools and manual evaluation to identify and resolve accessibility barriers. When new content or features are added to our site, we evaluate them against current WCAG standards to maintain compliance.
Our team receives training on accessible content creation and digital best practices so that accessibility remains a priority throughout the design, development, and content publishing process.
Third-Party Content
Our website may include content or functionality provided by third-party services, such as embedded videos, maps, forms, or social media integrations. While we make reasonable efforts to select accessible third-party tools and hold our partners to high standards, we acknowledge that some third-party content may not fully meet WCAG 2.2 Level AA standards. We are committed to working with our vendors to address accessibility gaps as they are identified.
Feedback and Contact Information
We welcome your feedback on the accessibility of the RiverValley Behavioral Health website. If you experience any difficulty accessing content or functionality on our site, or if you have suggestions for how we can improve accessibility, please contact us using one of the methods below. We take all feedback seriously and will make reasonable efforts to address your concerns promptly.
- Email: info@rvbh.com
- Phone: (270) 689-6500
- Mail: RiverValley Behavioral Health, 1100 Walnut Street, Owensboro, KY 42301
When contacting us about an accessibility concern, it is helpful to include a description of the issue, the web address (URL) of the page where you encountered the problem, and the type of assistive technology you use, if applicable. This information helps us identify and resolve the issue as quickly as possible.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. RiverValley Behavioral Health’s website strives to conform to WCAG 2.2 Level AA. We recognize that conformance is an ongoing process, and we are committed to continual improvement.
This statement was last updated on February 19, 2026.
